Letdown by Livv

1

Rents have increased by 7.7% in the last year, without many residents receiving the maintenance or modernisation they have been promised.

Livv CEO Leann Hearne has seen her own pay increase by over 30% while Livv workers have seen their average pay fall by 9% in real terms over the last four years. They are taking strike action because of the failure of Livv to make a fair and reasonable offer to the workforce.

Are Livv residents paying the price for the failure of Livv Housing to resolve the dispute with its’ workforce?

2

If you are a Livv tenant and have experienced any problems such as poor service, delays to repairs or a poor standard of work, then let us know what’s happened and help to hold Livv accountable.Please provide as much detail as you can. If you have any photographic evidence, this can be emailed to livvletdown@gmail.com

3

Have you made an official complaint to Livv about this issue?

YESNO

4

If yes, have you been satisfied with the response from Livv to your complaint

YESNO

5

Please provide your postcode so we are able to demonstrate the areas complaints are coming from

6

Contact information will allow us to contact you for any additional information or to provide feedback on the specific issues you have raisedAll information provided will be anonymous

7

Information about data processing

By completing and returning this survey form, you agree to provide Unite the Union with your personal data which will be retained by the union and used only in connection with the ongoing survey of the work undertaken by Livv Housing for residents. Unite may use the information you have provided when preparing a statement about the performance of Livv Housing, but this will never include any personal data which might allow you to be identified. Unite will store your data securely and will ensure that the data is securely deleted when it is no longer required for the specific purpose identified above. Unite the Union complies with its legal obligations arising under the Data Protection Act and the GDPR, and if you need any further information about how your data is stored and used by the union, you should raise this matter using the email address livvletdown@gmail.com. You should also use this email should you decide at any time to withdraw your consent for your data to be retained and used on the basis set out above.

For full information regarding Unite’s data processing, your information rights and how to contact our data protection team, see Unite’s full privacy policy.