Member Complaints form 2025

Unite Member Complaints form

All Unite members have the right to expect a quality service from their union, within the rules and the guidance laid down by the Executive Council. Where a member feels that the union, its employees or its agents (e.g. solicitors) have not provided such a service, they have the right to complain and to seek a valid explanation of the union’s actions. Valid complaints may also give the union an opportunity to learn and improve its service to members.
Your full name: *
Note: Unite does not investigate or respond to anonymous complaints
Your email address: *
Your phone number:
Your mobile or land line
Your home address:

Street Address

Street Address Line 2

Town/CityCounty

Postcode
Your postcode:*

Street Address

Street Address Line 2

Town/CityCounty

Postcode
Are you a Unite member?

YesNo
What is your Unite membership number?
If known
Your employer name:
Your workplace address:

Street Address

Street Address Line 2

Town/CityCounty

Postcode
Have you attempted to resolve your complaint informally, with the Unite employee concerned or with your workplace rep or branch secretary?

YesNo
Please provide details of how you have attempted to resolve your complaint:
Your complaint

Please note that Unite does not investigate or respond to anonymous complaints.
Please provide as much detail as possible (including names, dates and events -preferably in chronological order):*
Please include any evidence that supports your complaint?

Cancelof
Helping to resolve your complaint
Please clearly state the outcome and resolution you would like to see to resolve your complaint: *
Provide as much detail as necessary

To read more about how your data will be used, click here
Information about data processing for Unite member complaints | Any information which might identify you will kept confidential by Unite the union and will not be shared with anyone else outside Unite the union.

The information you provide on this form will be used by Unite to: Review and consider your complaint for investigation; Check your membership status; Investigate further or close your complaint; Contact you for further information specifically related to the complaint; Update you on any decision.

The information provided by you will be stored securely and electronic records will be retained by Unite for the duration of any investigation and to retain a record of any decisions and actions made. For full information regarding Unite’s data processing of member information, your information rights and how to contact our data protection team, see Unite’s full privacy policy.

HIDDEN SECTION DIVIDER -- PLEASE DO NOT DELETE
Should be Empty:

Unite Member Complaints form

Your complaint

Helping to resolve your complaint