• Mass Communications Request Form

    Mass Emails/SMS/JotForm Surveys
  • Please allow 72 hours for us to process your requests.

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  • Ballot guidelines state that a branch may only send materials to its members which supports a particular candidate if the branch have made a valid nomination for that candidate. This principle also applies to attachments such as PDF files of leaflets / flyers. Therefore, a branch can only attach materials for candidates they have made a nomination for.

    A branch cannot (either in the body text of the message, or in any attachment) give a link (including QR code) to a website supporting candidates the branch have not nominated.

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  • Mass Email

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  • Mandatory Communications

    • Please read the below guidance to establish if any of the mandatory reasons apply to your request. 
    • Please read the below guidance to establish if any of the mandatory reasons apply to your request. 

      There are certain communications that, as a trade union, we need to ensure our members receive and they are not able to opt-out of receiving. This means we can legitimately override a member’s mailing preferences and send them a communication that is classed as mandatory.

      Below details the different mandatory categories of communications with some guidance and examples to assist. If you want to send a mass mailing to members opted out of post and/or email that falls outside of the categories below, please raise this with your RDA and RLO to consider further. Communications categorised as “Mandatory” must not contain any promotional or campaigning material.

      statutory ballots or elections

      This covers the sending of ballot papers and essential (non-promotional or campaigning) correspondence for formal industrial action ballots or internal GS/EC trade union elections.  An example of essential correspondence might be wording such as “We will be conducting a ballot next week/month regarding X/Y/Z. This will be sent to your home address. Please ensure your records are up to date by XX/XX/XXXX”. A pre-ballot data cleanse form can be sent as a mandatory communication, provided no promotional or campaign content is included.

      union subscription payments

      This covers essential (non-promotional) correspondence regarding changes to subscription payments and all compulsory direct debit correspondence.

      collective bargaining

      This covers essential (non-promotional or campaigning) correspondence providing information about collective bargaining including pay negotiations and any other prospective changes to members’ terms & conditions, invitations to union meetings regarding pay claims/T&C changes and also conducting consultative ballots on any pay deal and/or T&C changes. Recommendations on how to vote in a ballot (accept or reject) and the reasons, cannot be included in mandatory emails or SMS with voting links as it is promotional content, which means email opt-outs must be followed. Any recommendation or promotional ballot commentary, should be included on the digital ballot form or a letter embedded on the form.

      collective consultation

      This covers correspondence sent to provide affected members with information regarding a potential TUPE transfer or collective redundancy (s.188 consultations) or to invite affected members to union meetings regarding a TUPE or collective redundancy exercise.

      legal claims

      This is intended to cover the rare circumstance where we might need to send a mass mailing to members to notify them of a potential collective legal claim impacting on them (a protective award or unlawful inducement claim for example). Individual advice to members regarding legal claims is similarly permitted, but that would not involve the mass mailing system and would be in response to the member requesting advice directly.

      if necessary, invitations to branch or workplace meetings

      “necessary” invitations are invites to meetings we are obliged to notify members of under our rule book and/or associated EC guidance (e.g. branch/workplace meetings that will include GS candidate nomination, the triennial election (or by-election) of branch officials or workplace representatives and/or AGMs). Branches remain able to notify members of meetings using the branch portal/website and nothing in this note changes their ability to do so in line with rule. As explained in categories 3 and 4 above, invitations to meetings regarding collective bargaining and/or collective consultations are also classed as mandatory communications.

      Email to activists

      Emails to activists can be classed as mandatory if the email is specifically to reps/activists relating to their role/duties, the branch, the employer, workplace or sector. So, this would include things such as information about reps’ training courses, forums for reps, information specifically for branch secretaries, etc. Emails that are about membership service, political campaigns, general (non-rep) education or general (not purely rep focused) regional emails should still take account of the rep/activists’ opt-out preferences.

       

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    • Digital Consultative Ballots

    • Below is the wording for the email that will be used to send the voting link.

      Consultative ballot standard email link text:

      Dear [name]

      We are conducting a consultative ballot regarding a proposal from your employer that involves changes to your pay and/or term & conditions.

      Please click here to vote and view information to help you make your choice. This link is unique to you and should not be forwarded on to anyone else.

      Voting closes at [time] on [date].

      You will not be able to cast your vote after this time.

      Kind regards,

    • SMS

    • Please consider whether this communication is essential. We are working hard to prevent members from opting out of Unite SMS communications.

      If we bombard members with too many unessential SMS communications, we run the risk of members opting out from any SMS communication, which means we will no longer be able to contact them for important and essential workplace communications, such as, digital consultative ballots.  

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    • JotForm

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